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About This Course

As a manager, you will often be in a position of authority and have control over the work that happens around you. You may be delegating tasks to certain individuals, instructing your team as a whole or working out the next steps you need to take for business success. However, there will be times when you won’t have this authority. For example, you may need to negotiate with a customer or persuade a colleague to accept an idea you have. This may seem easy enough, but effectively negotiating with, and influencing, others can be tricky. That’s why Influencing and Negotiating has been created: to help you develop and hone your negotiating and influencing skills so that you can be taken seriously in the world of work. With Influencing and Negotiating, you’ll be able to influence and negotiate with ease and become an effective leader who can make a positive difference to any workplace.    
 

Who is this course for?
Influencing and Negotiating has been created for new managers who want to develop, or improve, their influencing and negotiating skills. However, it may also benefit more experienced managers who feel that they need to refresh their knowledge on the subject in order to work more effectively with others and achieve their objectives. 
 

What will you get from this course?
Influencing and Negotiating will teach you everything you need to know to master the art of negotiation and influencing. You will have the confidence and skills to get your point across clearly to your colleagues or staff and persuade them to embrace new ideas in order to achieve determined business goals. You’ll also understand how to appropriately negotiate with others in order to resolve any issues and find solutions that satisfy each individual party.   
 

When you have completed this course, you will be able to:
  • Identify the factors that can influence people’s behaviour and attitude 
  • Use negotiation skills to resolve conflicts and find solutions that benefit all involved 
  • Utilise a range of verbal and non-verbal techniques to encourage others to accept your ideas or objectives 

Course features 
  • Case study-based material for an engaging study programme 
  • Bookmark feature so you can easily return to certain pages  
  • Notepad feature where you can type in your thoughts 
  • Additional resources so you can take your study further 
  • Printable material so that you can continue your study without a wifi-connection
  • Glossary of useful terms 

Syllabus

  • Introduction to Influencing and Negotiating  
  • Influencing Others
  • Negotiating Skills

Accreditation

This course has been accredited by Online Academies. On successful completion of this course you will be able to download or print off a PDF of your Online Academies Certificate (please note: you will also be given the opportunity to have a hard copy of the certificate printed off and posted out to you for a small additional charge). If you would like to view a sample of the certificate, please click here.

On completion of your course you will also be able to have your certificate endorsed and accredited by the CPD Certification Service for recognised CPD Hours.

The CPD Certification Service was established in 1996 as the leading independent CPD accreditation institution operating across industry sectors to complement the Continuing Professional Development policies of professional institutes and academic bodies. The CPD Certification Service provides recognised independent CPD accreditation of our courses.

 

Assessment

At the conclusion of each module there is a multiple choice question assessment. This will help you remember the main points of the lesson and act as a check that you have retained the essential knowledge and understanding of that particular section. The results can be seen instantaneously and you can correct wrong answers. When the result is satisfactory you can progress to the next module.

Course Outcomes

Once you have successfully completed all the modules for your course you will be awarded:

A Diploma issued by Online Academies

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