Communication Skills

Course Details

Course category: Employability Skills

Location: Online, self-paced, self-assessed

Duration: 12 months

Cost: £199.99

Qualification: Online Academy Certified Diploma

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About This Course
In any job, you will need to communicate with others. That’s why excellent communication is desirable to employers and an essential skill to possess. How you communicate and present yourself could make the difference between career success or failure. So, it’s safe to say that communication is very important. Whether you’re face to face with customers at work or looking to bag your first job, good communication skills are needed to impress. Are yours a little rusty? Don’t panic. Communication Skills will take you from communication novice to expert in no time.

Who is this course for?

Communication Skills is aimed at young adults, aged 19 or below. It has been designed for anyone who wishes to improve their communication skills to help them make a good impression at interview or improve their performance in the workplace.

What will you get from this course?

Upon course competition, you will be a communication master. You’ll be able to communicate appropriately with others and adapt your communication depending on the circumstance, thereby making an excellent impression on employers and those around you. This may help to boost your employability and will enable you to thrive in any working environment.

When you have completed this course, you will be able to:
- Define the different forms of communication
- Speak clearly and politely
- Improve your telephone etiquette
- Attentively listen to others
- Adapt your communication depending on the environment and situation
- Use appropriate language when providing information or when asking for help
- Understand how body language and tone of voice contribute to communication
Course features
- Glossary of useful terms relating to work, behaviour and communication
- Additional resources so that you can take your learning further
- Case studies and success stories that bring the material to life
- Questions throughout to test your understanding
- ‘Practice makes perfect’ section to put your knowledge into context
Course lessons
- Everything you wanted to know about:
- - Talking
- - Body Language
- - Questions
- - Using the telephone
- Practice makes perfect
- Success stories

Accreditation

This course has been accredited by Online Academies. On successful completion of this course you will be able to download or print off a PDF of your Online Academies Certificate (please note: you will also be given the opportunity to have a hard copy of the certificate printed off and posted out to you for a small additional charge). If you would like to view a sample of the certificate, please click here.

Online Academy work with Quality Licence Scheme (Quality Licence Scheme). The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

Assessment

At the conclusion of each module there is a multiple choice question assessment. This will help you remember the main points of the lesson and act as a check that you have retained the essential knowledge and understanding of that particular section. The results can be seen instantaneously and you can correct wrong answers. When the result is satisfactory you can progress to the next module.

Course Outcomes

Once you have successfully completed all the modules for your course you will be awarded:

A Diploma issued by Online Academies

WHAT OUR STUDENTS SAY

unicornamoeba

Well worth the money!

Excellent opportunity. Highly recommended. Recognised qualifications at the end another personal achievement to add to your portfolio/CV.

wheatweek10

Great study, own pace, actionable feed/bk

bbSutton314

Great informative course

SarahJBailey

Fantastic, I'm on top of the world

I studied level 4 diploma child psychology, I completed the course in 7 weeks with fantastic support from my tutors. The course information was very informative and I was able to gain extra knowledge through links. I emailed tutors a few times, I had replies within the hour. My final assignment was marked within 3 days and I am over the moon with my result of distinction and feedback from tutor...

Cdkc

The best online course I have experienced

I was able to complete the course at my own pace at a time that met my needs. I would and have recommended the course to my friends and I have been able to tell them about my learning experience and how my confidence grew as I progressed through the course.

RiceFlatly

Fantastic and so well set out

railsboft

Great that it can be completed in your own time

johnsa908

Confidence Booster

I was given Criminology for beginners course as a Christmas present, would never have thought of doing it myself but I have enjoyed it so much. It was so easy to do and very hard to put down. It’s like reading a good book then having a test on it. There is no pressure, no tutor hurrying you up and no time limits on the tests, just how learning should be. The written report I received after the ...

signsnazzy

Very clear and informative course

I was very pleased to undertake this course. It has motivated me to learn more about psychology. The assessments were at the right level and the final exam had useful feedback which I benefited from. The material throughout is presented clearly.

corndexter

Great experience friendly and helpful staff

andreaweber

Very interesting course

kernelcapella

Excellent experience

I am totally satisfied with my courses. They give the flexibility of studying from home by pursuing a career at my own pace.

Morse121

Professional and helpful - 100% would use again!

I took the online Level 3 Dog Grooming course with the final exam at the end. I know it is just an online course with no practical skills required but this is the next best thing! It provided me with amazing resources and informative modules of different areas. I found this course very good and would definitely recommend it!

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Excellent course and feedback

Caseycoughlan

The best boost for anyone

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